Electronic Visit Verification & Montoring System

On October 1, 2017, the Alabama Medicaid Agency will implement an Electronic Visit Verification and Monitoring (EVVM) system to monitor visits to Home and Community Based Waiver Services clients. The AuthentiCare® EVVM system will enable more accuracy in service tracking, reporting, and billing for in-home care providers

Click here to learn more about the EVVM system.

During the month of September, providers can participate in multiple training opportunities to prepare for EVVM implementation.  These include:

  • Provider Refresher Training - This training is for all potential users of the EVVM system and covers the topics discussed during the August training sessions.
  • Case Manager Training - This training includes discussion on how to obtain an initial case manager PIN from the operating agency, registration for case managers and a question and answer session.
  • Provider Assistance Calls - Topics include claims confirmation and the mobile application.
  • On-demand video - Video of the August training session for in-home care providers.
Upcoming Webinar Training
Wednesday, September 6 Provider Refresher Training 8:30 a.m. - 12:30 p.m. Webinar Inivitation  
Friday, September 8 Case Manager Training 9:30 a.m. - 11:00 a.m. Webinar Invitation
Tuesday, September 12 Provider Assistance Calls 9:00 a.m. - 10:30 a.m. Webinar Invitation
Thursday, September 14 Provider Assistance Calls 2:00 p.m. - 3:30 p.m. Webinar Invitation
Tuesday, September 19 Provider Assistance Calls 9:00 a.m. - 10:30 a.m. Webinar Invitation
Thursday, September 21 Provider Assistance Calls 2:00 p.m. - 3:30 p.m. Webinar Invitation
Tuesday, September 26 Provider Assistance Calls 9:00 a.m. - 10:30 a.m. Webinar Invitation
Thursday, September 28 Provider Assistance Calls 2:00 p.m. - 3:30 p.m. Webinar Invitation


Training Materials